OVERVIEW

The Muffler Manager program is a system that has been under continued development for 12 years. We can confidently assert that it covers every aspect of management of a retail workshop that you are likely to need today. We are currently working on innovations that you'll want to use tomorrow!

This management process occurs from a time prior to a customer's arrival and extends well after the customer has paid their bill. From the quoting stage to production of direct mail marketing the system provides clear indicators so that you can be decisive in the areas of

• Selling
• Buying
• Profit Management
• Stock Control
• Cataloguing and Technical Information
• Cash Flow Management
• Financial Planning and Management
• Marketing
• Pricing

The software is in use in Major franchise groups and in independent workshops. Support is provided via Phone, Modem and Internet.

MAIN MODULES

• Raising invoices or Quotes
• Parts Pricing and Comparison
• Suppliers Purchases
• Retaining Customer Data details
• Stock Control
• Vehicle History
• Vehicle Profile
• End of Day Reports
• General Ledger

DISTINCTIVE FEATURES

• Margin Button to view Profit of invoice at any time
• Vehicle Service History
• Parts look up and Cross reference
• Automatic next service reminder letter printing

SCREEN SHOTS

	Raising Customers Invoice
	Margin Button
	Sales Analyses Report
	Vehicle Profile

INCREASE INCOME

• Send automatic next service reminder letters to your customers
• Follow-up unpaid or partially paid invoices listed for you automatically
• Keep track on vehicle service history and offer doing additional services that are due
• Create effective marketing campaigns based on comprehensive customer info

SAVE MONEY

• Reduce on-hand stock based on accurate reports
• Purchase stock wisely based on comprehensive analysis of supplier prices
• View detailed information on servicemen productivity
• Achieve well balanced workflow

SAVE TIME

• Write quotations, invoices with one hit
• Obtain figures for your BAS statement in seconds
• Look up parts lookup & prices without looking through catalogs

PROFESSIONAL IMAGE

• Improve customer service by quick access to customer files and vehicle history
• Provide your customers with well-designed invoices and statements
• Have access to accurate business information

DATA IMPORT

We can import your existing data from a wide range of software applications. Furthermore, we can design importing modules for your supplier databases. Currently available importing modules:

• Walker (exhaust)
• Repco Auto Parts
• Undercar (exhaust)
• Conventry Auto Parts

HARDWARE REQUIREMENTS

Needless to say you need a computer. The configuration below is a minimum. If you're buying new try to get the most bangs for your buck but remember... leading edge equipment will cost you extra and you don't really need it. Most Celerons and Pentium 4's are fast enough for your needs. If you really need assistance give us a call, fax or email us.

Minimum Configuration

• Celeron 1.7 GHz or equivalent
• 256 Mb Memory
• 20 Gb Hard Disk
• 15" Monitor
• CDRom
• Windows 2000 Professional
• 56K Modem + Dialup Internet Access

Recommended Configuration

• Pentium 4 2.0 GHz or equivalent
• 512 Mb Memory
• 40 Gb Hard Disk
• 15" Monitor
• CD Burner or CDRom and USB Pen Drive (for data backup)
• Windows XP Professional
• Broadband Internet Access

SUPPORT INFORMATION

Support is as near as your phone. That’s what the modem and PCAnywhere is for. We can offer worldwide support for the cost of a local call using the Internet. This support is available from Australia so International users may have to pre arrange support times which are suitable to both.

Ordering Information

The Muffler Management system, ready to install on your system. For pricing information please contact us via phone, fax or email listed below. The system is multi-user at the time of purchase.

Clockwork Computing Pty. Ltd.
P.O. Box 100
DAYBORO QLD 4521
Australia